Privacy Policy
Effective date: October 11, 2026
Sodex Solutions LLC (“we”, “our”, “the company”), a company based in Texas, United States, respects your privacy. This policy explains what personal information we collect through this website, how we use it, and the choices you have.
1. Information We Collect
- Contact form: your name, email address, message, and phone number (optional), plus whether you chose to receive SMS call reminders.
- Booking a call: the details you give us when you schedule a call, such as your name, email address, phone number (if provided), and the time you choose.
- Basic technical data: our servers keep standard logs (such as your IP address and browser) to keep the site secure and running.
If you use the website assistant, your messages are processed to answer you and are not used for marketing.
2. How We Use Your Information
- To respond to your message or request.
- To schedule the call you ask for.
- To send SMS reminders about calls you schedule, only if you opted in.
- To prepare an estimate for your project.
- To keep the website secure and running.
3. SMS Messaging
- If you choose to receive SMS, we send only reminders about calls you schedule with us. We never send marketing messages.
- Consent is optional and is not a condition of any purchase or of using our services.
- We do not share or sell your mobile phone number or SMS consent with third parties or affiliates for marketing or promotional purposes.
- Reply STOP at any time to opt out, or HELP for help. Message and data rates may apply.
- Messages are delivered through our messaging provider, Twilio, which handles them only to deliver them to you.
4. Service Providers
We rely on these providers to operate our business. They process data only on our behalf:
- Microsoft Azure: website hosting and storage of contact form submissions (United States).
- Zoho: email and appointment booking.
- Twilio: SMS delivery.
We do not sell your personal information. We may disclose it if the law requires it.
5. Data Retention
We keep your inquiries only as long as needed to respond to you and for our business records. You can ask us to delete your information at any time.
6. Your Rights
You can ask to access, correct, or delete your information, or withdraw your consent (including SMS consent) at any time. Email us at contact@sodexsolutions.com or use our contact form.
7. Children
This website is not directed to children under 13, and we do not knowingly collect their information.
8. Changes to this Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.
9. Contact Us
Questions about this Privacy Policy? Email contact@sodexsolutions.com or use our contact form.